When are returns accepted?

pjur group North America, Inc. will only accept a return and send a replacement product in the following circumstances:

  1. Wrong item received; or
  2. Product received is materially different than description of product on website; or
  3. Product was received in a damaged condition; and
  4. pjur group North America, Inc. is contacted no later than 15 after delivery to purchaser.


How do I return an item?

We will gladly replace any products which meet the guidelines specified above. Call toll-free +352 748989 and we will issue a return authorization. Please, DO NOT return a package without receiving authorization. Unauthorized returns will not be accepted.

Products which are returned for replacement must be sent in accordance with instructions provided by us.  You will be reimbursed for any shipping charges only if the product has been returned after being issued a return authorization and shipping instructions provided by pjur group North America, Inc. have been followed.


Shipping Address           

A Storage Place Evergreen
29309 Industrial Way
unit #4329
Evergreen, Colorado 80439
UNITED STATES  (303) 679 1415